Published on March, 22 2011

Shipping & Return Information:

At Michael Mischer CHOCOLATES we take great care to get ordered chocolates in perfect condition to our customers.

Here are a few guidelines:

The maximum time period for shipments to be in transit is 2 to 3 days (weather permitting).

We do not ship over weekends.

Fed Ex 2 day and 3 day service, as well as Fed Ex Ground and Fed Ex Home Delivery (only recommended for West Coast locations) are available.

For shipments to warm weather locations and during the time period from May until October we highly recommend Overnight Shipping.

If the customer chooses a slower shipping method we will not be responsible for damages caused by high temperatures.

Post Office Boxes are not accepted as shipping addresses.

To avoid heat and/or other damages, somebody should be able to receive the shipment in person at its destination. If the shipment is left unattended at its destination, we are not responsible for heat or other damages.

We are not responsible for packages that are undeliverable due to an incorrect address given by the customer. If a package needs to be re-sent, additional charges will apply.

For assistance regarding shipping questions please contact us at 510.986.1822.

If you are not satisfied with our products you may return them within four weeks for an exchange or refund (shipping charges are non-refundable).

Thank you for choosing Michael Mischer CHOCOLATES.